Urgent Treatment

NHS 111 logo

If you need medical help now, call NHS 111 or visit www.111.nhs.uk  to find out which service is best for you.

NHS 111 can signpost you to the nearest service and, where appropriate, can book you an appointment at one of the urgent treatment centres in east Kent.

Urgent Treatment Centres

Urgent treatment centres provide treatment for minor injuries and illnesses that are urgent but not life threatening.

Urgent treatment centres are GP-led, open at least 12 hours a day (24 hours at the main hospital sites), and are equipped to diagnose and deal with many of the most common ailments people attend A&E for. 

In a life-threatening emergency, please call 999. 

Urgent Treatment Centres can treat:

    • sprains and strains
    • suspected broken limbs
    • minor head injuries
    • cuts and grazes
    • bites and stings
    • minor scalds and burns
    • ear and throat infections
    • skin infections and rashes
    • eye problems
    • coughs and colds
    • feverish illness in adults
    • feverish illness in children
    • abdominal pain
    • vomiting and diarrhoea
    • emergency contraception

Where are the Urgent Treatment Centres?

Click on the town/city below for information about each Urgent Treatment Centre. 

Canterbury - 24hr Urgent Treatment Centre

Kent and Canterbury Hospital, Ethelbert Road, Canterbury   CT1 3NG
Tel: 01227 864244

Opening Hours:

Daily: 24hrs
Including bank holidays

Deal Urgent Treatment Centre 

Deal Victoria Hospital Minor Injury Unit, Victoria Hospital, London Road, Deal   CT14 9UA

Tel: 01304  865313 

Opening Hours:

Daily: 8am - 8pm
Including bank holidays

Dover Urgent Treatment Centre

Buckland Hospital Minor Injuries Unit, Coombe Valley Road, Dover   CT17 0HD

Tel: 01304 222621

Opening Hours:
Daily: 8am - 8pm
Including bank holidays. 

Herne Bay Urgent Treatment Centre 

Queen Victoria Memorial Hospital, King Edward Avenue, Herne Bay, Kent   CT6 6EB

Tel: 01227 594756

Opening Hours:

Daily: 8am - 8pm
Including bank holidays

Faversham Urgent Treatment Centre 

Faversham Medical Practice, Bank Street, Faversham    ME13 8QR

Tel: 01795 562011

Opening Hours:

Daily: 8am - 8pm

Folkestone Urgent Treatment Centre 

Royal Victoria Hospital, Rador Park Avenue, Folkestone   CT19 5BN

Tel: 01303 852727

Opening Hours:

Daily: 8am - 8pm
Including bank holidays

Queen Elizabeth The Queen Mother Hospital - Urgent Treatment Centre

Ramsgate Road, Margate, Kent, CT94BG

Opening Hours:

Daily: 24hrs
Including bank holidays

Estuary View Urgent Treatment Centre 

Estuary View Medical Centre, Boorman Way, Whitstable   CT5 3SE (Sat nav: CT5 3RL)

Tel:01227 284309

Opening Hours:

Daily: 8am - 8pm

William Harvey Hospital - Urgent Treatment Centre

Kennington Rd, Willesborough, Ashford TN24 0LZ

Opening Hours:

Daily: 24hrs
Including bank holidays

Phone 111 to check if they are the right place for you. 

Mental health help

For help and advice if you are feeling anxious, low, or need urgent mental health help, please visit the Kent and Medway NHS mental wellbeing information hub.


For information on how we are taking measures to reduce the number of people in our waiting areas, please see our Coronavirus information pages.