Attendance policy

  • If the patient fails to attend an appointment and does not inform us, it will be classed as a Did Not Attend (DNA). If the patient fails to then contact us within 48 hours they will be discharged from the Hand Therapy Service.

  • If the patient DNA’s twice they will automatically be discharged from the Hand Therapy Service.

  • If the patient has been discharged they will need a new referral in order to recommence therapy.

Referrals Policy 

Please see referrals section for referrals policy

For other policy queries please see main Therapies webpages.