Hearing aid aftercare and repair

Fault finding

For help with common hearing aid problems, please download the guide to Fault finding with your hearing aid.

Battery Replacement Service:

Call or email using the Contact Us details below for replenishment via post OR collect from the receptions of one of our three main hospitals.

Repair & Maintenance Service

Post your hearing aids to us OR leave it in a sealed envelope with your details at the reception of one of our three main hospitals:

  • Kent and Canterbury, Canterbury
  • William Harvey Hospital, Ashford
  • Queen Elizabeth The Queen Mother Hospital, Margate

Hearing Aid Fine Tuning and Follow Up:

We can make minor adjustments virtually depending on your hearing aid model and technology.

Please contact us for further help or information.

How to contact us

Audiology Department 
Kent and Canterbury Hospital
Ethlebert Road

Telephone: 01227 864 252 (Open Monday, Tuesday and Thursday: 10am – 12pm & 2pm – 4pm)

Email: ekh-tr.audiology@nhs.net