Information for patients

Coming to our Hospitals

Please see our Coronavirus advice page for information about attending hospital appointments.

For information about getting to our hospitals, please visit our 'find us' pages.

Waiting for Treatment

If you are waiting for treatment, please see our information for patients who are waiting

Giving Feedback

Find out about how to give feedback and share your experiences.


Need to cancel or change your appointment? 

Have your contact details changed?

Questions about your appointment?

Visit our Outpatient Appointment Section

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Contact Us

Contact information for services and departments:

Visitor Info

Find useful information for visiting our hospitals in our 'help for visitors' section

A-Z services

Please take a look at our Services section for an A-Z list of our services.

Our hospitals

Click the links below  for service and facilities information:

Patient information 

Please take a look at our information directory which holds patient information leaflets produced by the Trust along with resources from other NHS bodies and health organisations.

Access the directory now


Help us protect patients' privacy

We ask all patients and visitors to respect our patients' privacy. Taking photographs of or filming patients is not permitted without the written permission of the Trust.

Staying safe in our hospitals

Preventing infection

Please help us by using the hand gel provided outside wards and departments when you enter and leave.

Please see our Coronavirus advice page for more information. 

Better information for better care

Access your GP Record

Your local GP practices are making changes to improve your care by making it possible for the hospital clinicians who are treating you, to view parts of your GP record.

Hospital clinicians will ONLY be allowed to access your GP record if you agree they can.

Find out more about this >

Accessible Information Standard

The Accessible Information Standard (AIS) is a legal requirement of the Equality Act 2010 and applies to all health and social care organisations.

The standard requires us to identify, record and meet the needs of patients with extra communication needs.

Find out about our commitment to providing accessible information >

Our ratings

East Kent Hospitals University NHS Foundation Trust was last inspected by the CQC in May 2018 with further focused inspections of specific services.

Read about our Trust and Hospital ratings on our CQC Update webpage.


Our values

We care so that:

  • People feel cared for as individuals
  • People feel safe, reassured and involved
  • People feel teamwork, trust and respect sit at the heart of everything we do
  • People feel confident we are making a difference

Read about our vision and mission